As a Wise-Pay Merchant, you can change the user details of the payers registered with your account.
How do I get there?
To edit a payer's details, Click Payer Admin from the top menu and click the Edit icon ( )
What do I do?
On the General tab, modify one or more of the following fields: First Name, Last Name, Email and Contact Number
You can also use any of the following payment management features for a payer:
- Change Password: Enables you to password for this payer. Click this button and specify the old and new password. You must know the existing password.
- Send Password Reset Link: Enables you to send a password reset link to the payer's email.
- Send Wise-Pay Welcome Email: Enables you to send the welcome email with a password setting link. Use this option if the payer did not get the welcome email for some reason.
To understand the color coding for icons, see How To Manage Payers