Wise-Sync Release Updates

We are always striving to make Wise-Sync better, to make it more user friendly so you can spend more time doing what's important.
See what's new in Wise-Sync!

2023 Release Updates>2022 Release Updates2021 Release Updates

October 2023

  • Login: All users accessing Wise-Sync will be required to enter a two-factor authentication (2FA) code when they log in. To simplify this process, those who have not yet configured 2FA via an authenticator app will automatically have a verification code sent to their registered email address at login.
    Once logged in, you will have the option to either continue using email or configure an authentication app as ytour preferred verification method. You can refer to our Knowledge Base article on how to Configure 2FA.
  • 2FA emails: We have also made an improvement in the speed in which emailed 2FA Codes and Password re-set emails are sent. No longer will they get stuck in the notification queue, they will now be sent as priority so you will receive it when you need it.  

May 2023

  • Usernames: these are now able to be updated in Wise-Sync on the Users screen.
    Please note that a username is used to log into Wise-Sync and must be in a valid email address format in order for 2FA Code emails and Password re-set emails to be sent to you when required.
  • Real-Time Sync for ConnectWise: For existing partners who are not yet using Real-Time Sync, when you enable real-time sync for a GL Location in the Companies screen, only sync results from the date the GL Location was enabled will be displayed in the ConnectWise PSA Sync Tab. Previously all sync historical errors and warnings were being displayed

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